10 Questions to Ask Before Hiring a Roofing Contractor in Whitakers
10 Questions to Ask Before Hiring a Roofing Contractor in Whitakers
Hiring the wrong roofing contractor can lead to subpar work, hidden costs, or worse—roof failure. Whether you're repairing storm damage or planning a full roof replacement in Whitakers, NC, asking the right questions up front can save you time, money, and stress.
At M&W Roofing and Gutters, we’ve earned the trust of homeowners throughout Eastern North Carolina by being transparent, professional, and experienced. In this blog, we’ll share the 10 most important questions you should ask any roofing contractor—before signing a contract.
1. Are You Licensed and Insured in North Carolina?
A professional roofing company should carry:
- A valid NC general contractor’s license (for projects over $30,000)
- Liability insurance to cover property damage
- Workers’ compensation insurance for crew injuries
Why it matters: If a worker is hurt on your property and the contractor is uninsured, you could be held liable. Always ask for proof.
M&W Roofing carries full licensing and insurance for all residential projects.
2. How Long Have You Been in Business?
Experience is key. Companies that have been around for decades are more likely to stay in business to honor their warranties.
Look for: 10+ years of local roofing experience, especially in your climate zone.
M&W Roofing has served homeowners in and around Whitakers, NC since 1984.
3. Can You Provide References or Local Project Examples?
Ask for:
- Recent client references
- Before-and-after photos
- Examples of work in your neighborhood or town
Why it matters: Past performance is the best indicator of future quality.
We’ve completed roof replacements in towns like Rocky Mount, Tarboro, and Battleboro. References available on request.
4. What Type of Roofing Materials Do You Offer?
A reputable contractor should walk you through:
- Material options (asphalt, metal, etc.)
- Manufacturer brands
- Warranties for each product
M&W Roofing installs architectural shingles, metal roofs, and more—customized for Eastern NC weather.
5. What Warranties Do You Offer?
Ask about:
- Manufacturer warranties (typically 20–50 years)
- Workmanship warranties (1–10 years)
- Any exclusions or limitations
All our full roof replacements come with a 20–50 year material warranty and a labor warranty of up to 10 years.
6. What’s Included in Your Estimate?
A proper estimate should be itemized and include:
- Material costs
- Labor charges
- Removal of old roofing
- Permits
- Clean-up and disposal
Beware of vague or verbal quotes.
We provide clear, written estimates for every project—no guesswork, no hidden fees.
7. How Will You Protect My Property?
Your contractor should:
- Use tarps to protect landscaping
- Ensure proper clean-up
- Use magnets to collect nails
- Avoid damaging gutters, AC units, or siding
We treat your home like it’s our own—fully protected work zones and thorough clean-up after every job.
8. Who Will Be On-Site During My Roof Project?
Know whether a licensed supervisor or crew foreman will be present—and who to contact with questions during the job.
At M&W, every job is supervised by a lead installer and your point of contact is available by phone every day during the project.
9. What’s Your Payment Schedule?
Avoid roofers who ask for:
- Full payment upfront
- Cash only payments
- No written contract
A typical structure includes:
- Deposit (10–30%)
- Progress payment (if applicable)
- Final payment upon completion
We accept multiple payment methods and never ask for full payment upfront. Financing is available too.
10. Do You Offer Financing?
Roofing is a major investment. A good contractor will offer or help arrange affordable financing if needed.
We offer low monthly payments and 0% financing options through our trusted lending partners.
Bonus Tip – Ask for a Timeline
Know how long the job will take. Most residential roof replacements take 1–2 days, but schedule, weather, and material availability can affect this.
Always ask:
- When the project will start
- Estimated completion date
- Contingency plans for bad weather
Most of our jobs in the Whitakers area are completed within 1–2 days, and we’ll keep you updated every step of the way.
FAQs – Hiring a Roofing Contractor in Whitakers
Q1: Should I get more than one quote?
A: Yes, it’s smart to get at least 2–3 estimates—but be sure to compare scope and warranty, not just price.
Q2: Can I trust a door-to-door roofer?
A: Be cautious. After storms, some out-of-town contractors chase insurance work. Always verify local references.
Q3: What’s the best time of year to get roof work done?
A: Spring and fall offer the best weather. Book early to avoid peak-season delays.
Q4: Will my HOA need to approve the work?
A: If you live in a neighborhood with a homeowners association, yes. We can provide all documents required for HOA approval.
Call the Roofing Contractor Whitakers Trusts Since 1984
Don’t leave your roof in the hands of a cut-rate contractor. Get peace of mind from a fully licensed, insured, and experienced local team.
Call (252) 903-2879 or email marwad57@gmail.com today for your free roof inspection and written estimate.
We proudly serve Whitakers and all towns within 60 miles—including Rocky Mount, Tarboro, Nashville, and Wilson.
Protect your home. Hire smart. Choose M&W Roofing and Gutters.
